Customer reviews

Independent Reviews

Absolutely fantastic service. Prompt replies and professional throughout the process. Would not hesitate in recommending MJP to anyone. Thank you to the whole team!

The online portal is very useful for busy working parents such as myself. It’s easy to check the portal when convenient and respond as appropriate. My enquiries were always responded to promptly and the representatives were knowledgeable and helpful.

Queries were always answered quickly and made the whole process seem smooth and easy to understand. Would 100% recommend to anyone as a first-time buyer

5* all the way. Everything has been handled exceptionally well, and at the best price; the visibility of the whole process through the online portal has been enlightening. I wouldn't hesitate to recommend you.

We found everyone we had contact with to be very polite, knowledgeable and professional. The speed of response to our messages and enquiries was first class and beyond our expectations.

Very good system that gives prompt updates.

I chose MJP because they are committed to customer service. I have been impressed with the responsiveness throughout.

Great service, the online portal is fantastic, no need to waste time over the phone, whole purchase was completed online and very smooth!

Very prompt and transparent.

The online journal is really good. It allows you to keep track of what is going on.

The service we have received has been above and beyond what we expected, very glad we chose this solicitor.

Absolutely professional team. Knowledgeable, precise and helpful.

Excellent service provided. Guided me through every aspect of purchasing my home.

I love the quickconveyance interface - and having multiple people who can deal with issues is good (not reliant on being able to get through to a single point of contact)

Very approachable. Answered any questions quickly and professionally.

very helpful team, always available to discuss the case, and support along the way. found all the team to be professional and knowledgeable and quick to respond to messages from both our side and the other solicitors

We often recommend MJP to our friends and they have also been very satisfied.

Service was outstanding and based on this experience, my first ever with an online conveyancer and first ever sale, I would definitely use MJP again.

Great set up and easy to deal with as everything is available to see (updated on the portal) Definitely use again Thanks

I'm really impressed with the service you have provided. The on line property log has kept me up to date with the whole process of selling my property. Thank you!

Very good service

I was a bit nervous about getting the conveyancer from the search engine but it has been a very smooth professional experience. Got a formal offer on 20th August and completed 15th November, think I spoke by phone on only 2 occasions as all done on line and by post. Didn't actually meet anyone which felt a little strange but suited me as I live away. First house I have sold and will definitely use them again.

This was a very good experience with MJP. It was my first time to use them and they are definitely the best conveyancer that I have used. I certainly recommend them and will use them again. Thanks for an excellent service.

I was extremely impressed with Nasreen and would certainly recommend MJP to family and friends.

Very efficient service.

Thank you for all your help with the completion of our house!

What a brilliant service. Superb communication from start to finish. Many thanks

Thank you for your help

The whole team provided an excellent service for our purchase with a very difficult vendor.

The online portal made the whole process a breeze. 10/10 would recommend and will certainly use MJP in the future.

This is the future of online conveyancing.

Would recommend without hesitation - the most stress free property purchase I have experienced

Best service I've ever received!

Very impressed, almost immediate responses - very helpful and insightful.

We were really happy with every aspect of the service provided, particularly given the frustrating circumstances of the sale! We wouldn't hesitate to recommend MJP.

We were a little apprehensive about the level of service we would receive, primarily due to the fact that MJP offer a predominantly on-line service. However, these initial worries were quickly overcome, as with almost every contact we received a prompt and informative response. Similarly, if we had to contact by phone, we were dealt with quickly and efficiently.

Would not hesitate to use again if required.

Nothing ever felt like too big ask, great at easy any worries I had.

Excellent service

Excellent service all round. I am very pleased.

All questions where answered quickly and with professionalism. Would certainly recommend to anyone

Excellent service and very efficient.

This service represents excellent value for money. There were no nasty surprises and MJP fees are very low compared with others.

Meticulous...

There were complications with the purchase but I received brilliant advice from Ben Pett and David Pett. Thank you very much to both.

I really liked the online journal and regular updates I received, even outside office hours. This was great for me as I can't make or take calls during the daytime. I was always kept up-to-date and well informed about the progress being made. Prompt responses to queries. Excellent value for money!

We really like your online system for keeping track of documents and communications.

I thought the team provided an excellent service. Being a first time buyer, they were very helpful and responsive to any queries I had. Will definitely use them again. Highly recommend!!

The Service that I have received from MJP has been outstanding in every way. I would recommend MJP without hesitation.

So happy with the service from MJP, who we chose after checking the reviews of various other firms. We received an extremely competitive quote and their reviews lived up to expectation. The portal has been a very effective way to communicate and everyone on our case at various stages was brilliant.

All members of the team appeared to be up to speed with our transaction and the service was seamless.

No problems, all went through smoothly and represented us well against the seller's conveyancer.

I felt all at MJP were very helpful in helping my purchase go as smoothly and as quickly as possible thanks guys and girls

So easy to deal with and the online option is really straightforward. I would definitely use again

You've all been a great help and have made the whole experience stress free as possible.

We were very happy with the service from MJP, who were recommended to us by a friend. We in turn would willingly recommend them ourselves.

We were very happy with the service we received from you all.

Easy and prompt correspondence, smooth transaction, thank you

Absolutely fantastic service, love the online portal, I was slightly concerned about the online side at first but it was smooth and efficient. Received responses to all questions straight away, a lot of the time even within the hour on the portal! I would write on the portal at say 6 on a Friday evening and still get a response that evening! Helped you feel like there was always someone there. Never had to wait on hold listening to some horrible tune, someone always picked up the phone within seconds. 5 star service to the whole team, did not encounter anyone that was not extremely friendly, professional and polite. How I would describe my house buying process with MJP.... two words Relaxing and Efficient. Thanks again for all your help guys means a lot. Currently in our house now painting and decorating!

Perfect working team, always prompt response, very efficient and easy to communicate with. They always glad to explain and listen to customer. I am very happy that I have selected them.

The people dealing with our case were always very friendly, and very quick to reply - often at times of the day / days of the week when I was sure they wouldn't be able to answer. This in itself is worth paying for: our previous experiences with traditional solicitors was that, when they weren't on lunch or on holiday, and not working full-time, we were left with a couple of hours a week in which they'd actually work for us. MJP's representatives prove that that needn't be the norm.

A difficult sale , very professionally handled.

Super efficient and responsive. Many conventional solicitors could learn from your online, team orientated, dematerialized method of working. The only solution for one, such as I, who embraces the digital world.

Always a friendly and helpful voice at the end of the phone. Easy to get hold of and just very responsive. The journal is a great tool and really convenient to be able to keep track of what has been done/what is outstanding.

My relation with MJP was excellent and my friend registered with you yesterday.

excellent service

Great service, tailored and professional - really made us feel like we were in good hands.

The MJP service was excellent from the get go. From the initial contact, right through to the exchange and completion process.

This is the 2nd time I have used MJP & would recommend to others. Excellent service & fast responses to help keep us at ease.

Whoever I have dealt with from MJP they have given a first rate service all round and I would definitely recommend their company and use them again

Very quick to respond either by mail or telephone. I would use this company again.

Excellent service, highly recommended.

Fantastic support from all the team throughout the journey!.

They made this process easy and made sure that we were clear about any issues. We are first time buyers and we couldn't have asked for better service.

Very pleased with the service

We have used MJP for our last purchase and it has again been very great service.

A great service. The team were fab that worked on my account.

Being one with little experience with property transfers your company gave tremendous service which I found easy to follow and action. I did also appreciate prompt replies to any questions.

Everyone that I dealt with at MJP was excellent and I am extremely pleased with the service I received. You made a difficult purchase so much more bearable by being on the ball every step of the way. Thank you so much.

I can't begin to express my sincere thanks for the excellent service I received from MJP to purchase my new house! Everyone from the purchasing team was totally dedicated, professional and thorough. The whole process from start to completion was totally stressed free. I loved the system in place to manage the process, giving me total transparency so that I knew what was happening to my purchase in real time, it is also extremely user-friendly. I would have no hesitation in recommending you to my friends and family in the future. Kind regards, Khalil Al-Azawi

Always prompt, polite and helpful with enquiries

Excellent service all round.

Just wanted to say thanks for the excellent and professional service provided by you guys and a positive experience in selling my mothers house. I will definitely be recommending you! Very happy ??

I have been very impressed indeed by the competence and efficiency of the whole team with whom I have been in communication. It would be difficult to imagine a better service! I have already recommended the firm to friends and am using the service again currently for house sale!

I have recommended your company to another member of my family for the sale of two properties.

Very efficient, communication is very easy. All my questions were answered in less than a working day. I will definitely recommend.

Cannot fault the service received

We found MJP to be very knowledgeable and acting at all times in our best interest.

Outstanding work, would highly Recommend

Being able to see progress of purchase 24hrs a day was very helpful. Any messages were replied to promptly . Excellent service

Thank you for all your help with the sale of our property.

I'm really pleased with their responsiveness and level of service! I was initially concerned due to a few negative reviews I read online (to be fair ,it looked like every single conveyance firm in the country has its fair amount of negative reviews) , but I must say I am 100% satisfied and would recommend MJP to anyone. Very good value for money and a swift ,user friendly service. Well done!

MJP have been outstanding. They have responded quickly, politely and efficiently to every single query we've had, which, really is the most important thing when going through the conveyancing process. Our purchase took a long time due to issues further up the chain, and MJP chased whenever we asked them to, kept us informed and were endlessly patient with our questions and stressing. The online journal is brilliant, and suited us completely to do everything online and always know what was going on. It's far more efficient than having to ring all the time and send things via post (although we could, and did ring on several occasions as well). Thank you for making our sale and purchase as stress free and easy as it could be given the circumstances!

Prompt replies and rarely needed to pick up the phone or come into the office which suited me around work

Very efficient service. Would use again.

Thank you for being so patient with us completely clueless first time buyers (!)

Thank you for all your help with the sale of our property.

Outstanding work, would highly recommend

I have found using MJP quite relaxing given the context of the service - so, in a good way :-) The process was very clear and I never felt frustrated or disgruntled. Hoping our next/ongoing conveyancing project is equally smooth.

We found MJP to be very responsive to our enquiries.

Cannot fault the service received

Very efficient, communication is very easy. All my questions were answered in less than a working day. I will definitely recommend.

I have recommended your company to another member of my family for the sale of two properties.

I would highly recommend MJP (and already have a couple of times) to anyone buying/selling a house. Doing everything online makes it so much quicker and easier, all messages are responded to within a couple of hours at most - usually sooner and I loved being able to track my progress along the way. We even had comments from our estate agents when we picked up the keys about how easy MJP made the whole process for them! We also saved £600 compared with a local company we had a quote from and there were no hidden fees. Really impressed and will definitely be using next time!!

Very fair invoice and really good communication - always felt I knew where we were.

I had a few different representatives that I dealt with....each were excellent.

Excellent service. Responses were received very quickly - more so than I ever thought. And someone was always available to help. I have recommended you to many of family and friends.

Awesome service with all the people in MJP

Very helpful, any questions I asked were responded to quickly.

Very happy with the service provided! No comparison between you guys and the useless selling solicitors! Will definitely be recommending you in future!

I will use MJP again and have already made recommendations to friends and families.

Great service, the online portal is a fantastic tool and very useful.

All very helpful and patient during what was a very stressful time.

Excellent solicitors your online journal is such a benefit keep up the good work thanks you for all the support

I found MJP to be outstanding. Very prompt at getting back to me, very knowledgeable, and it's been a pleasure to have you as my solicitors

Excellent team work all round. Our special thanks are extended to Louise Pugh for keeping us well informed throughout the process

Great service and very professional

Great experience from start to finish

Gave me all the right information Easy to use as all internet based Fast responses Excellent service all round

I have heard stories of people having bad solicitors when buying or selling homes but MJP has been outstanding. My sister used MJP 3 years ago and said she had a good experience and I can say the same so as a first time buyer, honestly thank you

Brilliant!!

Emma was extremely patient, knowledgeable, and provided us with excellent service. We will definitely recommend and use MJP for further transactions

This is the second time I have used MJP for conveyancing and I have recommended them to other people. Everyone is always impressed with the speed and efficiency of the service and the cost is reasonable too

Great service, really pleased as usual with MJP

You were able to offer a great service, which we have already recommended to friends. We would definitely use MJP again next time we move.

Service has been outstanding, cannot fault the level of communication. Enquiries or problems were always answered very quickly, often within minutes. Ability to track the process via the Journal makes the whole process transparent

I would thoroughly recommend MJP to anyone. The online property logbook provided fast access to communication and transparency in the transaction. MJP were very responsive throughout

The qc portal was very useful - it enables one to see every step of the process, plus every point of contact is recorded

MJP were excellent throughout

Staff responsive to queries, always providing prompt responses. Transaction completed quickly and efficiently. Thank you

I found MJP to be very helpful and I found the format of it all being online very helpful. I will use again in future sale or purchase

Very professional and helpful of MJP staff. Using online is the way for all aspects of buying/selling a house. This is the future

Good communications and fast response to queries. I never had a problem getting hold of a team member

Good communications and fast response to queries. I never had a problem getting hold of a team member

Incredible service - The absolute standout for me though, was sending a message on a Sunday and receiving a reply the SAME DAY! This is such a big USP you hold over 'local Solicitors' and one which is so important at what can be such a stressful period of someone's life! Apart from that, all information given was clear, concise and polite!

The whole team at MJP have been fantastic and thank you so much for all your help. We went in as first time buyers without a clue what we were doing and you made it all so easy. Thank you so much :)

Really happy with the service we received from MJP. We were constantly up to speed on where we were in the process of buying our house. They were always speedy to respond and were extremely helpful. I'd definitely recommend