Following on from last year’s GOLD award for East of England Conveyancer of the Year at the prestigious ESTAS, MJP Conveyancing has been recognised for its first-rate commitment to customer service and forward-thinking approach to cyber security as winners of the ‘Conveyancing Firm of the Year’ for the Midlands.
Held in Liverpool in July, the ceremony (in association with Modern Law Magazine) was a double celebration as MJP also won the ‘Client Care’ award; recognition of its commitment to improve and maintain client care throughout their journey. Director David Pett, was joined at the ceremony by Emily Chawawa, Assistant to Director and Compliance Manager and Natasha Franklin-Brown, Head of New Business.
‘This is the second year we have won awards and to say we were expecting this would be a lie. The achievement reflects our ongoing mission to bring usable technology into conveyancing with the aim of enhancing the client’s experience and to break away from the traditional standards that have hampered the efforts of many conveyancers to modernise their service provision.
There exists a hunger amongst clients for greater transparency and enhanced levels of communication. The benefit of this new approach has manifested itself in an increased level of client returns and improved client ratings.
I am grateful to the judges for recognising and rewarding us for these efforts, and the receipt of these awards will, I am sure, encourage us to continue to push the boundaries and do our best to bring about the changes this industry clearly requires to survive the inevitable challenges that lies ahead’.
David Pett, Director
Here is what one of our clients had to say:
‘Have used MJP multiple times and have always received excellent service. Great level of communication, quick to answer any queries, highly competent and all for a great price. Would highly recommend.’
Nick, July 2018, Trustpilot